VIAcode partner, NiCE IT Management Solutions, a recognized industry leader in developing management packs for Microsoft System Center Operations Manager (SCOM), released their new Oracle Management Pack. The new pack provides comprehensive and in-depth monitoring of Oracle environments and includes advanced visualization with custom dashboards. This project brought new interesting challenges for our development team: we discovered some new hidden resources of the SCOM platform and will be glad to share it with community in future blog posts.